FAQ
Perguntas frequentes
Encontre respostas rápidas sobre como o AITOMO funciona, contas, cobrança, personagens e privacidade.
Primeiros passos
What kind of app is AITOMO?
AITOMO is a chat app that lets you talk with AI characters by voice. It combines the latest LLMs (large language models) with high-quality voice synthesis, so you can enjoy natural conversation, roleplay, image generation, and more. Available on both iOS and Android.
Posso conversar com meu personagem favorito sem baixar nada?
Sim. O AITOMO também funciona no navegador, então você pode começar a conversar com seu personagem favorito agora mesmo no celular ou no PC — sem baixar nada da App Store ou do Google Play. É gratuito para começar, e os aplicativos para iOS/Android estão disponíveis se você preferir uma experiência ainda mais fluida.
A conversa é realmente natural?
Sim. Ao usar os mais recentes LLMs (Modelos de Linguagem de Grande Escala), alcançamos conversas naturais extremamente humanas, diferente dos sistemas de IA mais antigos com respostas artificiais.
Can I talk with AI characters anytime, 24/7?
Yes. AITOMO is available 24 hours a day, 365 days a year. Enjoy conversations whenever it suits you, early morning or late at night.
Can I use it offline?
No. An internet connection is required for real-time voice processing and AI response generation. Please use it in an environment with Wi-Fi or mobile data.
What kinds of conversation modes are available?
You can choose from four modes: Real Conversation, Roleplay, RPG Mode, and Japanese Learning Mode. Switch modes to match your purpose and mood.
How should I choose my first character?
You can preview each character's voice in the app, so we recommend choosing by voice and speech style first. Try out distinct characters like Zundamon or Shikoku Metan one by one to find the one that suits you best.
Conta e login
What login methods are available?
Three options are supported: Anonymous authentication (auto-created on first launch), Google Sign-In, and Apple Sign-In (iOS). Email/password authentication is not used.
Can I keep using the app anonymously?
Yes. You can continue using only the anonymous account. However, we recommend re-logging in with Google/Apple later, for data migration when changing devices and for account recovery.
If I switch from an anonymous account to Google/Apple login, will my data carry over?
Yes. Data accumulated in the anonymous account—such as chat history, points, and characters—will carry over even after you log in with Google/Apple and link the account.
How do I delete my account?
You can delete your account from "My Page" → "Settings" → "Delete Account" in the app. Accounts created with SNS login (Google/Apple) are deleted immediately. For anonymous accounts, data is automatically deleted after a set period following app uninstall.
Cobrança e pontos
Can I use it for free?
Yes. Basic play is free, and new users receive 300 points upon registration. Points can be replenished by watching ads, daily bonuses, and more, so you can keep chatting without paying.
What are the differences between plans?
There are three plans including Free. Premium Light (¥880/month — no ads, 2x rewarded ads, and more) and Premium Plus (¥1,980/month — no ads, 5x points, 800pt VIP daily bonus, and more) both include a 3-day free trial and can be subscribed from the website or the app.
How can I earn points?
Você pode ganhar pontos assistindo anúncios com recompensa (50pt cada), na gacha diária (duas vezes por dia), compartilhando o app, ativando notificações push, convidando amigos (1000pt, até 5 convites), com bônus diários e bônus de dias consecutivos. O Premium Plus adiciona um bônus diário VIP de 800pt.
How many points do features consume?
Como referência: 6pt por mensagem apenas de texto e 14pt por mensagem com voz (o mesmo valor para os dois motores de voz). A geração de imagens custa 40–150pt (o modo de qualidade máxima é exclusivo do Premium Plus), pedir uma foto na conversa custa 200pt, a geração automática de personagem com IA 20pt e criar um clone de voz 300pt.
Can I cancel my subscription or get a refund?
For web purchases, cancel from "Manage or cancel subscription" on the Premium screen. For in-app purchases, cancel from iOS "Settings" → "Apple ID" → "Subscriptions", or from "Subscriptions" in the Google Play Store on Android. Premium features remain available until the end of the paid period. Per platform policy, purchased points and subscriptions are generally non-refundable.
Can I buy points or a premium plan on the website?
Yes. On the website (voicevox-chat.com) you can buy point packs (4 options, e.g., 1,500pt for ¥1,200) and premium plans (¥880 or ¥1,980/month with a 3-day free trial) by credit card via Stripe. Points are shared with the app and combine with points earned from ads and daily bonuses in the app.
Voz e personagens
What kinds of characters are available?
We offer 10+ official VOICEVOX characters, including Zundamon, Shikoku Metan, Kasukabe Tsumugi, Kuroda Takahiro, Shirakami Kotaro, Aoyama Ryusei, Meimei Himari, Kyushu Sora, and Mochiko-san. You can also create original characters with the character creation wizard.
A voz não soa robótica?
Com a mais recente tecnologia de síntese de voz neural, alcançamos uma voz realista que reproduz respiração e entonação. Dê uma olhada.
Can I create my own character?
Yes. The 5-step character creation wizard lets you set name, personality, speech style, background, and more to create an original character. An AI-powered auto-generation feature is also available, so you can create a character effortlessly.
What is the voice cloning feature?
It's a feature that lets you upload audio data (mp3/m4a/wav) and use that voice as your AI character's voice. You can assign a favorite voice, a celebrity-style voice, or even your own voice to a character. The number and validity period of clone voices vary by plan.
What is the difference between VoiceVox and UltraVoice?
O VoiceVox é um motor de síntese de voz de alta qualidade com vozes oficiais de personagens japoneses como a Zundamon. O UltraVoice oferece suporte a todos os idiomas e uma expressão ainda mais realista e natural. Ambos custam o mesmo por mensagem com voz (14pt), então você pode escolher conforme o idioma e a voz de sua preferência.
Can I use my own voice as the character's voice?
Yes. By uploading a sample of your voice (in mp3/m4a/wav format) via the voice cloning feature, you can use your own voice as the character's voice. Up to 10 voices can be created on the Free plan (7-day validity), and up to 30 on Premium Plus (21-day validity).
Privacidade e dados
Is my conversation data stored?
Yes. Conversation history is saved in association with your account, so you can revisit past conversations at any time. This supports ongoing relationship building and re-reading of stories.
Is my conversation data used for AI training?
Chat and image generation use external AI services, and the text messages you enter are sent to each AI provider. They handle the data in accordance with their own privacy policies. For details, please see Article 10 "Use of AI Services" in our Privacy Policy.
How long are voice and image data kept?
Chat audio is automatically deleted after 7 days, and chat images and AI-generated images after 30 days. Avatars, system character images, user-registered voice files, and videos are retained. Cleanup runs daily at a set time to optimize storage.
Minha privacidade é protegida?
Sim. Seus dados de conversa são estritamente gerenciados. Por ser um parceiro IA, você pode compartilhar com segurança preocupações privadas que podem ser difíceis de discutir com pessoas reais. Consulte nossa Política de Privacidade para obter detalhes.
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iOS 12.0+ / Android 6.0+