FAQ
Pertanyaan yang sering diajukan
Temukan jawaban cepat tentang cara kerja AITOMO, akun, penagihan, karakter, dan privasi.
Memulai
What kind of app is AITOMO?
AITOMO is a chat app that lets you talk with AI characters by voice. It combines the latest LLMs (large language models) with high-quality voice synthesis, so you can enjoy natural conversation, roleplay, image generation, and more. Available on both iOS and Android.
Bisakah saya mengobrol dengan karakter favorit tanpa mengunduh apa pun?
Ya. AITOMO juga bisa dijalankan di browser, jadi Anda bisa langsung mengobrol dengan karakter favorit di ponsel atau PC — tanpa mengunduh dari App Store atau Google Play. Gratis untuk memulai, dan aplikasi iOS/Android tersedia jika Anda ingin pengalaman yang lebih mulus.
Apakah percakapannya benar-benar alami?
Ya. Dengan menggunakan LLM (Model Bahasa Besar) terbaru, kami menghadirkan percakapan alami yang sangat mirip manusia, tidak seperti sistem AI lama dengan respons yang tidak natural.
Can I talk with AI characters anytime, 24/7?
Yes. AITOMO is available 24 hours a day, 365 days a year. Enjoy conversations whenever it suits you, early morning or late at night.
Can I use it offline?
No. An internet connection is required for real-time voice processing and AI response generation. Please use it in an environment with Wi-Fi or mobile data.
What kinds of conversation modes are available?
You can choose from four modes: Real Conversation, Roleplay, RPG Mode, and Japanese Learning Mode. Switch modes to match your purpose and mood.
How should I choose my first character?
You can preview each character's voice in the app, so we recommend choosing by voice and speech style first. Try out distinct characters like Zundamon or Shikoku Metan one by one to find the one that suits you best.
Akun dan login
What login methods are available?
Three options are supported: Anonymous authentication (auto-created on first launch), Google Sign-In, and Apple Sign-In (iOS). Email/password authentication is not used.
Can I keep using the app anonymously?
Yes. You can continue using only the anonymous account. However, we recommend re-logging in with Google/Apple later, for data migration when changing devices and for account recovery.
If I switch from an anonymous account to Google/Apple login, will my data carry over?
Yes. Data accumulated in the anonymous account—such as chat history, points, and characters—will carry over even after you log in with Google/Apple and link the account.
How do I delete my account?
You can delete your account from "My Page" → "Settings" → "Delete Account" in the app. Accounts created with SNS login (Google/Apple) are deleted immediately. For anonymous accounts, data is automatically deleted after a set period following app uninstall.
Penagihan dan poin
Can I use it for free?
Yes. Basic play is free, and new users receive 300 points upon registration. Points can be replenished by watching ads, daily bonuses, and more, so you can keep chatting without paying.
What are the differences between plans?
There are three plans including Free. Premium Light (¥880/month — no ads, 2x rewarded ads, and more) and Premium Plus (¥1,980/month — no ads, 5x points, 800pt VIP daily bonus, and more) both include a 3-day free trial and can be subscribed from the website or the app.
How can I earn points?
Kamu bisa mendapatkan poin dengan menonton iklan berhadiah (50pt per tontonan), gacha harian (dua kali sehari), membagikan aplikasi, mengaktifkan notifikasi push, mengundang teman (1000pt, hingga 5 undangan), bonus harian, dan bonus login beruntun. Premium Plus menambahkan bonus harian VIP 800pt.
How many points do features consume?
Sebagai panduan: 6pt untuk pesan teks saja dan 14pt untuk pesan bersuara (sama untuk kedua mesin suara). Pembuatan gambar berkisar 40–150pt (mode kualitas tertinggi khusus Premium Plus), meminta foto dalam percakapan 200pt, pembuatan otomatis karakter AI 20pt, dan membuat kloning suara 300pt.
Can I cancel my subscription or get a refund?
For web purchases, cancel from "Manage or cancel subscription" on the Premium screen. For in-app purchases, cancel from iOS "Settings" → "Apple ID" → "Subscriptions", or from "Subscriptions" in the Google Play Store on Android. Premium features remain available until the end of the paid period. Per platform policy, purchased points and subscriptions are generally non-refundable.
Can I buy points or a premium plan on the website?
Yes. On the website (voicevox-chat.com) you can buy point packs (4 options, e.g., 1,500pt for ¥1,200) and premium plans (¥880 or ¥1,980/month with a 3-day free trial) by credit card via Stripe. Points are shared with the app and combine with points earned from ads and daily bonuses in the app.
Suara dan karakter
What kinds of characters are available?
We offer 10+ official VOICEVOX characters, including Zundamon, Shikoku Metan, Kasukabe Tsumugi, Kuroda Takahiro, Shirakami Kotaro, Aoyama Ryusei, Meimei Himari, Kyushu Sora, and Mochiko-san. You can also create original characters with the character creation wizard.
Apakah suaranya tidak terdengar robotik?
Dengan teknologi sintesis suara neural terbaru, kami menghasilkan suara realistis yang mereproduksi napas dan intonasi. Silakan dengarkan sendiri.
Can I create my own character?
Yes. The 5-step character creation wizard lets you set name, personality, speech style, background, and more to create an original character. An AI-powered auto-generation feature is also available, so you can create a character effortlessly.
What is the voice cloning feature?
It's a feature that lets you upload audio data (mp3/m4a/wav) and use that voice as your AI character's voice. You can assign a favorite voice, a celebrity-style voice, or even your own voice to a character. The number and validity period of clone voices vary by plan.
What is the difference between VoiceVox and UltraVoice?
VoiceVox adalah mesin sintesis suara berkualitas tinggi yang menampilkan suara resmi karakter Jepang seperti Zundamon. UltraVoice mendukung semua bahasa dan menawarkan ekspresi yang lebih realistis serta alami. Keduanya berharga sama per pesan bersuara (14pt), jadi pilihlah sesuai bahasa dan suara yang kamu sukai.
Can I use my own voice as the character's voice?
Yes. By uploading a sample of your voice (in mp3/m4a/wav format) via the voice cloning feature, you can use your own voice as the character's voice. Up to 10 voices can be created on the Free plan (7-day validity), and up to 30 on Premium Plus (21-day validity).
Privasi dan data
Is my conversation data stored?
Yes. Conversation history is saved in association with your account, so you can revisit past conversations at any time. This supports ongoing relationship building and re-reading of stories.
Is my conversation data used for AI training?
Chat and image generation use external AI services, and the text messages you enter are sent to each AI provider. They handle the data in accordance with their own privacy policies. For details, please see Article 10 "Use of AI Services" in our Privacy Policy.
How long are voice and image data kept?
Chat audio is automatically deleted after 7 days, and chat images and AI-generated images after 30 days. Avatars, system character images, user-registered voice files, and videos are retained. Cleanup runs daily at a set time to optimize storage.
Apakah privasi saya terlindungi?
Ya. Data percakapan Anda dikelola dengan ketat. Karena ini adalah teman AI, Anda dapat dengan aman berbagi kekhawatiran pribadi yang mungkin sulit didiskusikan dengan orang sungguhan. Lihat Kebijakan Privasi kami untuk detailnya.
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iOS 12.0+ / Android 6.0+