Questions fréquemment posées

A. AITOMO is a chat app that lets you talk with AI characters by voice. It combines the latest LLMs (large language models) with high-quality voice synthesis, so you can enjoy natural conversation, roleplay, image generation, and more. Available on both iOS and Android.

A. Oui. AITOMO fonctionne aussi dans votre navigateur : vous pouvez commencer à discuter avec votre personnage favori dès maintenant sur votre téléphone ou votre PC, sans téléchargement depuis l’App Store ou Google Play. C’est gratuit pour commencer, et les applications iOS/Android sont disponibles si vous préférez une expérience encore plus fluide.

A. Oui. En utilisant les derniers LLM (grands modèles de langage), nous offrons des conversations naturelles très proches de l’humain, contrairement aux anciens systèmes IA aux réponses artificielles.

A. Yes. AITOMO is available 24 hours a day, 365 days a year. Enjoy conversations whenever it suits you, early morning or late at night.

A. No. An internet connection is required for real-time voice processing and AI response generation. Please use it in an environment with Wi-Fi or mobile data.

A. You can choose from four modes: Real Conversation, Roleplay, RPG Mode, and Japanese Learning Mode. Switch modes to match your purpose and mood.

A. You can preview each character's voice in the app, so we recommend choosing by voice and speech style first. Try out distinct characters like Zundamon or Shikoku Metan one by one to find the one that suits you best.

A. Three options are supported: Anonymous authentication (auto-created on first launch), Google Sign-In, and Apple Sign-In (iOS). Email/password authentication is not used.

A. Yes. You can continue using only the anonymous account. However, we recommend re-logging in with Google/Apple later, for data migration when changing devices and for account recovery.

A. Yes. Data accumulated in the anonymous account—such as chat history, points, and characters—will carry over even after you log in with Google/Apple and link the account.

A. You can delete your account from "My Page" → "Settings" → "Delete Account" in the app. Accounts created with SNS login (Google/Apple) are deleted immediately. For anonymous accounts, data is automatically deleted after a set period following app uninstall.

A. Yes. Basic play is free, and new users receive 300 points upon registration. Points can be replenished by watching ads, daily bonuses, and more, so you can keep chatting without paying.

A. There are three plans including Free. Premium Light (¥880/month — no ads, 2x rewarded ads, and more) and Premium Plus (¥1,980/month — no ads, 5x points, 800pt VIP daily bonus, and more) both include a 3-day free trial and can be subscribed from the website or the app.

A. Vous pouvez gagner des points en regardant des publicités récompensées (50pt chacune), avec la gacha quotidienne (deux fois par jour), en partageant l’appli, en activant les notifications push, en invitant des amis (1000pt, jusqu’à 5 invitations), les bonus quotidiens et les bonus de connexion consécutifs. Premium Plus ajoute un bonus quotidien VIP de 800pt.

A. À titre indicatif : 6pt pour un message texte seul et 14pt pour un message vocal (même tarif pour les deux moteurs vocaux). La génération d’images coûte 40–150pt (la qualité maximale est réservée à Premium Plus), demander une photo dans une conversation 200pt, la génération automatique de personnage IA 20pt et la création d’un clone vocal 300pt.

A. For web purchases, cancel from "Manage or cancel subscription" on the Premium screen. For in-app purchases, cancel from iOS "Settings" → "Apple ID" → "Subscriptions", or from "Subscriptions" in the Google Play Store on Android. Premium features remain available until the end of the paid period. Per platform policy, purchased points and subscriptions are generally non-refundable.

A. Yes. On the website (voicevox-chat.com) you can buy point packs (4 options, e.g., 1,500pt for ¥1,200) and premium plans (¥880 or ¥1,980/month with a 3-day free trial) by credit card via Stripe. Points are shared with the app and combine with points earned from ads and daily bonuses in the app.

A. We offer 10+ official VOICEVOX characters, including Zundamon, Shikoku Metan, Kasukabe Tsumugi, Kuroda Takahiro, Shirakami Kotaro, Aoyama Ryusei, Meimei Himari, Kyushu Sora, and Mochiko-san. You can also create original characters with the character creation wizard.

A. Grâce à la dernière technologie de synthèse vocale neuronale, nous produisons une voix réaliste qui reproduit la respiration et l'intonation. Écoutez par vous-même.

A. Yes. The 5-step character creation wizard lets you set name, personality, speech style, background, and more to create an original character. An AI-powered auto-generation feature is also available, so you can create a character effortlessly.

A. It's a feature that lets you upload audio data (mp3/m4a/wav) and use that voice as your AI character's voice. You can assign a favorite voice, a celebrity-style voice, or even your own voice to a character. The number and validity period of clone voices vary by plan.

A. VoiceVox est un moteur de synthèse vocale de haute qualité proposant des voix officielles de personnages japonais comme Zundamon. UltraVoice prend en charge toutes les langues et offre une expression encore plus réaliste et naturelle. Les deux coûtent pareil par message vocal (14pt) : choisissez selon la langue et la voix que vous préférez.

A. Yes. By uploading a sample of your voice (in mp3/m4a/wav format) via the voice cloning feature, you can use your own voice as the character's voice. Up to 10 voices can be created on the Free plan (7-day validity), and up to 30 on Premium Plus (21-day validity).

A. Yes. Conversation history is saved in association with your account, so you can revisit past conversations at any time. This supports ongoing relationship building and re-reading of stories.

A. Chat and image generation use external AI services, and the text messages you enter are sent to each AI provider. They handle the data in accordance with their own privacy policies. For details, please see Article 10 "Use of AI Services" in our Privacy Policy.

A. Chat audio is automatically deleted after 7 days, and chat images and AI-generated images after 30 days. Avatars, system character images, user-registered voice files, and videos are retained. Cleanup runs daily at a set time to optimize storage.

A. Oui. Vos données de conversation sont strictement gérées. Puisqu'il s'agit d'un partenaire IA, vous pouvez partager en toute sécurité des préoccupations privées qu'il pourrait être difficile d'aborder avec des personnes réelles. Consultez notre Politique de confidentialité pour plus de détails.