Privacy Policy

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined in the Personal Information Protection Act and means information about living individuals that can identify specific individuals by name, date of birth, address, phone number, contact information, and other descriptions contained in such information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify specific individuals from such information alone (personal identification information) such as health insurance certificate numbers.

Article 2 (Collection Method of Personal Information)

We may ask for personal information such as name, date of birth, address, phone number, and email address when users register. We may also collect information about users' personal information from our partners (including information providers, advertisers, advertising distributors, hereinafter referred to as "Partners") that has been exchanged between users and Partners.

Article 3 (Purpose of Collecting and Using Personal Information)

We collect and use personal information for the following purposes:

• To provide and operate our services
• To respond to user inquiries (including identity verification)
• To send emails about new features, updates, campaigns, etc. of services being used and other services provided by us
• To contact users when necessary for maintenance, important notices, etc.
• To identify users who violate the Terms of Service or attempt to use services for improper purposes, and deny their use
• To allow users to view, modify, delete their registration information and view their usage status
• To bill users for paid services
• For purposes incidental to the above usage purposes

Article 4 (Changes to Purpose of Use)

We shall only change the purpose of use of personal information to the extent reasonably recognized as having relevance to the pre-change purpose. When the purpose of use is changed, we shall notify users or publish the changed purpose on this website through our prescribed method.

Article 5 (Third-Party Provision of Personal Information)

We will not provide personal information to third parties without obtaining prior consent from users, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations:

1. When necessary for the protection of human life, body, or property, and it is difficult to obtain consent from the individual
2. When specially necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain consent from the individual
3. When necessary to cooperate with a national agency, local government, or person commissioned by them to execute affairs prescribed by laws and regulations, and obtaining consent from the individual may impede the execution of such affairs
4. When the following matters have been announced or published in advance, and we have submitted a notification to the Personal Information Protection Commission:
   • Including third-party provision in the purpose of use
   • Items of data provided to third parties
   • Means or method of third-party provision
   • Stopping third-party provision of personal information at the individual's request
   • Method of accepting individual requests

Notwithstanding the preceding paragraph, in the following cases, the information recipient shall not be deemed a third party:

1. When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
2. When personal information is provided accompanying business succession due to merger or other reasons
3. When personal information is used jointly with specific individuals, and this fact, items of jointly used personal information, scope of joint users, purpose of use by users, and name of person responsible for managing such personal information have been notified to the individual in advance or placed in a state where the individual can easily know

Article 6 (Disclosure of Personal Information)

When requested to disclose personal information by the individual, we shall disclose it to them without delay. However, we may choose not to disclose all or part of it if disclosure would fall under any of the following cases, and we shall notify without delay when deciding not to disclose. Note that a fee of 1,000 yen per case will be charged for disclosure of personal information:

1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
2. When there is a risk of significantly hindering the proper execution of our business
3. When it would violate other laws and regulations

Notwithstanding the preceding paragraph, we will not generally disclose information other than personal information such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

If users' personal information held by us is incorrect, users may request correction, addition, or deletion (hereinafter referred to as "Correction, etc.") according to our prescribed procedures. When we receive such a request and determine that it needs to be addressed, we shall perform the Correction, etc. of the personal information without delay. We shall notify users without delay when we have performed Correction, etc. based on the preceding paragraph or decided not to perform it.

Article 8 (Suspension of Use of Personal Information)

When requested by an individual to suspend use or delete personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that it is being handled beyond the scope of the purpose of use or was obtained by wrongful means, we shall conduct necessary investigation without delay. Based on the results of the investigation in the preceding paragraph, when we determine that the request needs to be addressed, we shall suspend the use, etc. of the personal information without delay. We shall notify users without delay when we have performed Suspension of Use, etc. based on the preceding paragraph or decided not to perform it. Notwithstanding the preceding two paragraphs, when Suspension of Use, etc. requires high costs or is otherwise difficult to perform, and alternative measures necessary to protect users' rights and interests can be taken, we shall implement these alternative measures.

Article 9 (Changes to Privacy Policy)

The contents of this Policy may be changed without notice to users, except for matters stipulated by laws and regulations or otherwise provided for in this Policy. Unless otherwise specified by us, the changed Privacy Policy shall take effect when posted on this website.

Article 10 (Contact Information)

Please direct inquiries regarding this Policy to the following contact point:

Email address: info@media-leap.com